Change Management
Edunyx
Course Overview
Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will
gain some valuable skills through this workshop.
The Change Management workshop will give any leader tools to implement changes more smoothly and to have
those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
Course Outline:
Module One: Getting Started
• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives
Module Two: Preparing for Change
• Defining Your Strategy
• Building the Team
Module Three: Identifying the WIIFM
• What’s In It for Me?
• Building Support
• Module Four: Understanding Change on an Individual Level
• Clearing
• Programming
• Processing
Module Four: Leading and Managing the Change
• Preparing and Planning
• Delegating
• Keeping the Lines of Communication Open
• Coping with Pushback
Module Five: Gaining Support
• Gathering Data
• Addressing Concerns and Issues
• Evaluating and Adapting
Module Six: Making it all Worthwhile
• Leading Status Meetings
• Celebrating Successes
• Sharing the Results and Benefits
Module Seven: Using Appreciative Inquiry
• The Four Stages
• The Purpose of AI
• Examples and Case Studies
Module Eight: Bringing People to Your Side
• A Dash of Emotion
• Plenty of Facts
• Bringing it All Together
Module Nine: Building Resiliency
• What is Resiliency?
• Why is it Important?
• Five Easy Steps for the Leader and the Individual
Module Ten: Building Flexibility
• What is Flexibility?
• Why is it Important?
• Five Easy Steps for the Leader and the Individual
Module Eleven: Wrapping Up
• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations