Eon Logics LLC (“we,” “us,” or “our”) operates Edunyx, our flagship Learning Management System (LMS) platform (the “Service”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including through our website (www.edunyx.com), mobile applications, or other platforms where Edunyx is accessible. By using the Service, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third parties, as described below:

a. Personal Information You Provide

• Account Information: When you create an account, we collect your name, email address, phone number, billing information (e.g., credit card details or bank account information for bank transfers), and other details you provide.
• Payment Information: For LMS platform fees and self-paced course subscriptions, we collect payment details through secure third-party payment processors. We do not store full credit card numbers or bank account details directly on our servers.
• Course and Usage Data: Information related to your progress in self-paced courses, quiz responses, certificates earned, and interactions with the LMS platform.
• Communications: If you contact us (e.g., via support@edunyx.com (mailto:support@edunyx.com) or customer service), we collect the content of your communications, including feedback, inquiries, or support requests.
• User-Generated Content: Any content you upload, such as profile information, forum posts, or course-related submissions.

b. Information Collected Automatically

• Usage Data: We collect data about your interactions with the Service, such as pages visited, features used, time spent on the platform, and course completion status.
• Device and Technical Information: We collect details about your device, including IP address, browser type, operating system, device identifiers, and network information.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings or our cookie consent tool.

c. Information from Third Parties

• Payment Processors: We receive limited information from third-party payment processors (e.g., transaction status, partial payment details) to process payments and refunds.
• Analytics Providers: We work with third-party analytics services (e.g., Google Analytics) to collect aggregated data about user behavior and platform performance.
• Third-Party Integrations: If you connect third-party services (e.g., single sign-on providers like Google or LinkedIn), we may receive information such as your name or email address from those services.

2. How We Use Your Information

We use your information to provide, improve, and personalize the Service, including:

• Service Delivery: To manage your account, process payments, provide access to the LMS platform, and deliver self-paced courses.
• Personalization: To tailor content, recommendations, and notifications based on your preferences and usage.
• Customer Support: To respond to your inquiries, troubleshoot issues, and process refund requests.
• Analytics and Improvement: To analyze usage patterns, improve platform functionality, and develop new features or courses.
• Communications: To send you transactional emails (e.g., payment confirmations, course updates) and, with your consent, promotional emails about new courses, features, or offers.
• Security: To detect and prevent fraud, unauthorized access, or other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors (e.g., payment processors, hosting providers, analytics services) who perform services on our behalf, under strict confidentiality agreements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity, subject to this Privacy Policy.
• Legal Obligations: When required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users.
• Aggregated or Anonymized Data: We may share non-identifiable, aggregated data (e.g., course completion statistics) with partners or for research purposes.

4. Your Choices and Rights

a. Account Management

• You can update or delete your account information by logging into your Edunyx account or contacting support@edunyx.com (mailto:support@edunyx.com).
• You may cancel recurring subscriptions (platform fees or courses) at any time through your account settings.

b. Communications

• You can opt out of promotional emails by clicking the “unsubscribe” link in our emails or contacting us. You cannot opt out of transactional emails (e.g., payment confirmations, account updates).
• You can manage push notifications or other alerts through your device or account settings.

c. Cookies

• You can disable cookies through your browser settings or our cookie consent tool, though this may impact your experience with the Service.

d. Data Rights (Region-Specific)

• GDPR (European Union): If you are in the EU, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, or request data portability. Contact us at support@edunyx.com to exercise these rights.
• CCPRA (California): California residents may request information about data shared with third parties for direct marketing (if applicable) or request deletion of certain data, subject to legal exemptions.
• Other Jurisdictions: We comply with applicable privacy laws in other regions. Contact us for details on your rights.
  
  

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data (e.g., payment information) during transmission and storage.
• Access controls and authentication protocols to prevent unauthorized access.
• Regular security audits and updates to our systems.

However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

• We retain personal information for as long as necessary to provide the Service, fulfill legal obligations, or resolve disputes, typically up to 7 years after account closure for financial records or as required by law.
• Course progress and completion data may be retained indefinitely unless you request deletion, subject to legal requirements.
• You may request deletion of your data by contacting support@edunyx.com (mailto:support@edunyx.com), though some data (e.g., transaction records) may be retained to comply with legal obligations.
  
  

7. International Data Transfers

Edunyx is operated by Eon Logics LLC, based in the United States. If you access the Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. We ensure appropriate safeguards (e.g., Standard Contractual Clauses for EU data) to protect your information during international transfers.

8. Children’s Privacy

The Service is not intended for users under 13 years of age (or 16 in certain jurisdictions, such as the EU). We do not knowingly collect personal information from children. If we learn that a child’s data has been collected, we will take steps to delete it. Contact us if you believe this has occurred.

9. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services (e.g., payment processors, single sign-on providers). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before interacting with them.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on the Edunyx website (www.edunyx.com) (www.edunyx.com) with the revised effective date. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@edunyx.com 
Address: Eon Logics LLC, 9480 Main Street #1144, Fairfax, VA 22031